Tickets include all of your food and non-alcoholic beverages, wherever provided. They also include restaurant tax and gratuity. In some cases, you can upgrade your ticket to include alcohol pairings. Tickets do not include Tour Leader gratuity.
Leaving a 15-20% gratuity for your Tour Leader is customary, especially if you had a great time and wish to recognize them for a job well done! We recognize that most people don’t carry cash these days, so our guides are able to accept credit cards at the end of the tour.
Yes, you must purchase your tickets at least three hours prior to the tour. However, to maximize your chances of getting the day, time, and number of tickets you prefer, we recommend all guests book well in advance as tours can sell out.
All of our tours are unique, and we encourage you to try them all! There is no overlap of food tasted and history shared across our tours.
We like to keep our groups small and intimate, so we comfortably serve groups of up to 14 people. In order to run a private food tour, we do require a minimum of eight (8) guests.
Only in the event that we do not meet our minimum guest count would we be forced to cancel a tour. In the rare situation that you are signed up for a tour that doesn’t meet the minimum, we will contact you a head of time to either reschedule your tour or issue you a full refund, whichever you prefer.
*Please Note: If your tickets were purchased with a gift card, the gift card will be reinstated for the amount used. Gift cards cannot be redeemed for cash.
NEW POLICY EFFECTIVE 3/12/2020
If you have been affected by COVID-19 and are unable to attend your tour, please let us know at least 24 hours in advance, and we will happily transfer your paid amount to a gift card. We have added a new ticket insurance for only $5 that will allow you to get a full cash refund up to 12 hours in advance of your event. This is purchased through our website during the ticketing process.
If you cancel within 24 hours without the insurance, or 12 hours with the insurance, your ticket will be forfeited and you will be considered a no-show.Private Tours
Private tours, unless originating as a public tour, have a separate cancellation policy detailed on your contract.
If We Need to Cancel
Should we need to cancel the tour due to inclement weather or insufficient ticket sales, you will be offered your choice of a full cash refund (no fee), gift card, or date transfer.
Please contact us at 719-322-5731 if you have questions or need to request a refund or date transfer.
We’ve developed delicious itineraries and have set the menu and drink pairings in advance with each of our restaurant partners. Because of this, we do not allow a la carte ordering. You are always welcome to return to a destination after the tour to try whatever may have tempted your taste buds!
Yes! Guests are able to request vegetarian or gluten-friendly substitutes when purchasing their ticket in advance.
Sure! If you change your mind and want to include in the drink pairings, your Tour Leader will be equipped to upgrade your ticket with a credit card payment of $15 when you check in to your tour. Drink pairings are only available for guests 21+ years of age. (Note: the only tour for which this question is applicable is The Original Colorado Springs Food Tour as drink pairings are included in all other tours.)
We pride ourselves on partnering with some of the best eateries in the areas we conduct our tours. These destinations are chosen based on our experience with their food and staff as well as their desire to meet and engage new patrons via a tour setting. We arrange the tours in a way that no food will be duplicated and it will be a balanced mix of savory and sweet bites.
We strongly believe in supporting the local economy and want to do what we can to help entrepreneurs and passionate restaurateurs succeed. By visiting only local eateries, our guests can experience the true heart and soul of our beloved city.
There are times when we are required to substitute a culinary destination. If you are wondering about specific destinations for a particular tour, you are welcome to contact us in advance of your tour. We do not publish specific itineraries on our website - that would take out some of the fun!
Since we serve generous samples at each stop, we recommend that guests come ready to enjoy all of the offerings. In most cases, our tours provide the equivalent sustenance of a meal.
Of course! Every destination will have water pre-set on the table or available to order for every guest.
If you are running late to your tour, please let us know by texting or calling 719-322-5731. We will give you instructions on where to meet up with your group to ensure you experience as much of the tour as possible.
We never share your information including your name, email address, phone number with anyone! We feel honored that you would patronize our business and feel like we are stewards of your personally identifiable data. Please know that if you sign up for our newsletter that we will use your email only to send you our promised updates, news, and special deals.
Once you have processed your ticket order, you will receive an email containing the meeting place address and nearby parking options. Generally, there will be parking available (typically paid) within one block of our meeting place. We ask that guests arrive 15 minutes prior to tour start time to check in with the Tour Leader.
Thankfully, rarely if ever do we cancel due to weather! Luckily for us, Colorado experiences over 300 days of sunshine every year. Count on your tour taking place rain, snow, or shine. The only extreme exception may be if walkways become treacherous or roadways are closed. Tour guests are encouraged to dress comfortably and according to weather conditions. Casual attire with comfortable shoes is acceptable and encouraged. In the event of anticipated inclement weather conditions or when in doubt, we encourage you to bring accessories such as umbrellas, raincoats, gloves, hats or coats.
Our tours are designed primarily for adults, but we do realize that some kiddos have the love of food, too! We encourage you to bring your children ages 12+, especially on The Original Colorado Springs Food Tour. For children younger, we ask you to consider their attention span and whether or not this event is appropriate for them. Please, do not bring children under the age of 5.
Generally, there is no time devoted to shopping on our tours, except in the case we visit a culinary retailer such as a chocolate shop, olive oil emporium, or spice store. Our tour guides are well acquainted with the walking areas and will gladly help you identify stores to visit after the tour!
Each of our walking tours cover a moderate distance of about one mile or less. The path is flat with the exception of one hill on The Original Colorado Springs Food Tour. Tours generally end a few blocks from the starting location and do not always make a complete loop.
Absolutely! Many of our attendees live in the local area (including Denver!). Locals often take our tours to learn about the unique restaurants that bring exciting tastes to our city.
In most cases, the starting and ending locations are not the same but are in close walking distance to one another. Our guides are always willing to help you find your bearings after a tour.
Yes, there will be a bathroom at every stop. Because our culinary destinations are timed, we ask that guests use the restroom at the beginning of a stop to help the group stay on schedule.
Totally! We love it when our guests capture fun moments to share with their family and friends. Make sure to use our tag us at #rockymountainfoodtours! That said, we do not allow video recordings during the tour as the content and experience we provide is proprietary.
Yes! Please let us know in advance if you have a person in your party with a wheelchair. Some of our destinations are located in historic buildings and have alternate entrances or elevators that are ADA compliant.
We love working with groups! If you have 8-14 people, check out our Group Tours page for more information on booking a private event.
Yes! Gift cards make an awesome and creative gift for your favorite foodie. Purchase them in any amount, and they never expire! Please note that gift cards purchased before August 2018 will have an expiration date of one year from the day of purchase. Click here to purchase.