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Rocky Mountain Food Tours

FAQ

TICKET QUESTIONS

Please review our refund policy in advance of purchasing your tickets.
Tickets include all of your food and non-alcoholic beverages, wherever provided. They also include restaurant tax and gratuity. In some cases, you can upgrade your ticket to include alcohol pairings. Tickets do not include Tour Leader gratuity.
Leaving a 15-20% gratuity for your Tour Leader is customary, especially if you had a great time and wish to recognize them for a job well done! We recognize that most people don’t carry cash these days, so our guides are able to accept credit cards at the end of the tour. *NEW! You now have the option of pre-paying your gratuity with your ticket purchase! 
Yes, you must purchase your tickets at least three hours prior to the tour. However, to maximize your chances of getting the day, time, and number of tickets you prefer, we recommend all guests book well in advance as tours can sell out.
All of our tours are unique, and we encourage you to try them all! There is no overlap of food tasted and history shared across our tours.
Our public food tours are currently limited to 12-14 guests. Public tours may accommodate more. To inquire about setting up a private event, please find more information here.
Rarely do we cancel tours, but unfortunately there are times when it is unavoidable despite our best planning. If we need to cancel due to weather, state, city or county mandates or restrictions, health concerns related to the ongoing pandemic, or other unforeseen circumstances, including not meeting the minimum number of guests to run a tour, guests will be notified immediately and issued a gift card in the amount they paid. The only exception will be made for guests who purchase the $5 insurance per ticket. Click here to review our full refund policy.

ALL SALES ARE FINAL WITHOUT INSURANCE.

If you applied ticket insurance at the time of booking, you may request a refund, date transfer or gift card in the amount paid less the cost of the insurance if requested 24+ hours from your tour’s start time. Ticket insurance may not be applied retroactively. If you cancel within 24 hours, no refund or date transfer will be given.

Should RMFT cancel due to weather, state, city or county mandates or restrictions, health concerns related to the ongoing pandemic, or other unforeseen circumstances, including not meeting the minimum number of guests to run a tour, guests will be notified immediately and offered a full refund.

Private tours, unless originating as a public tour, have a separate cancellation policy detailed on your contract. Please contact us at 719-322-5731 if you have questions or need to request a refund or date transfer.

RESTAURANT/FOOD QUESTIONS

We’ve developed delicious itineraries and have set the menu and drink pairings in advance with each of our restaurant partners. Because of this, we do not allow a la carte ordering. You are always welcome to return to a destination after the tour to try whatever may have tempted your taste buds!
Yes! Guests are able to request vegetarian or gluten-friendly substitutes. In some cases, you may also request a menu that is nut-free, pork-free, seafood-free, or lactose-free. Please indicate all applicable dietary restrictions during the ticket purchase process.  
Sure! If you change your mind and want to include in the drink pairings, your Tour Leader will be equipped to upgrade your ticket with a credit card payment of $18 when you check in to your tour. Drink pairings are only available for guests 21+ years of age. (Note: the only tour for which this question is applicable is The Original Colorado Springs Food Tour as drink pairings are included in the cocktail and brewery tours.)
We pride ourselves on partnering with some of the best eateries in the areas we conduct our tours. These destinations are chosen based on our experience with their food and staff as well as their desire to meet and engage new patrons via a tour setting. We arrange the tours in a way that no food will be duplicated and it will be a balanced mix of savory and sweet bites.
We strongly believe in supporting the local economy and want to do what we can to help entrepreneurs and passionate restaurateurs succeed. By visiting only local eateries, our guests can experience the true heart and soul of our beloved city.
There are times when we are required to substitute a culinary destination. If you are wondering about specific destinations for a particular tour, you are welcome to contact us in advance of your tour. We do not publish specific itineraries on our website - that would take out some of the fun!
Since we serve generous samples at each stop, we recommend that guests come ready to enjoy all of the offerings. In most cases, our tours provide the equivalent sustenance of a meal.
Of course! Every destination will have water pre-set on the table or available to order for every guest.

LOGISTIC/MISC QUESTIONS

If you are running late to your tour, please let us know by texting or calling 719-322-5731. We will give you instructions on where to meet up with your group to ensure you experience as much of the tour as possible.

Colorado Springs Food Tours LLLC, dba Rocky Mountain Food Tours ("RMFT") is committed to maintaining and safeguarding the privacy of the information you share with us through our website.

Collection of Information from Website Visitors When you access our website, we may collect and store certain information, such as the domain name and host from which you access the Internet, the browser software and operating system of your computer, the Internet protocol (IP) address of your computer, the pages accessed or visited on our site, the Internet address of the site from which you directly linked to our site, as well as your browser’s country setting. We may also automatically collect and store statistics and other information about you and your use of our website both on an aggregate, non-personally identifiable basis and in a manner that may allow us to associate such information with other personal information about you.

Our website uses “cookies,” which are text files placed on your computer to store certain preferences and information. We do not use cookies to track or collect personal information from users. Your browser includes instructions to allow you to establish certain settings on your computer to warn you before a cookie is stored. Your browser also permits you to block all cookies and erase cookies from your hard drive.

The ads appearing on our site are delivered to you by our Web advertising partners. In the course of delivering an ad to you, our advertising partner may collect certain non-personally identifiable information about you which is used to deliver tailored ads to you. By writing to us, by filling out certain forms or data requests, or by otherwise voluntarily requesting or supplying information to us, you are volunteering to provide such information, including your contact information and/or site registrations, name and address, telephone number or fax number, to us. If you e-mail us, we will collect your e-mail address.

Use and Disclosure of Information The information we collect is used to improve the content of our Web pages, provide services and marketing information to you and otherwise communicate with you. We do not sell or license personal information to third parties. We may disclose the information collected with third-party service providers with which we have an agreement. These third-party service providers assist us in maintaining our website, analyzing our website traffic, and in providing services and information to us and to users of our website. We also reserve the right to disclose information where required by law or to comply with valid legal or regulatory processes to protect our rights. If you expressly indicate that you would like to receive information about products and services from third parties, we may disclose your name and email address to such parties.

Any information that you divulge in a public forum offered on this website such as a chat room, message board and/or news group will be considered public information and may be disclosed to and used by third parties.

Changes We may modify our privacy policy from time to time. Please check back frequently. Any such modification will only apply prospectively to the information captured after the date of such change. If we modify this policy to provide greater privacy protection, such change shall apply to all the information we have captured and stored.

Enforcement If you feel that we are not abiding by this privacy policy, or if you have questions, comments, or requests regarding this privacy policy, please direct them to us at: Rocky Mountain Food Tours, 3615 White Rose Loop, Castle Rock, CO 80108.

Third Party Sites This policy only applies to our website. Other sites, including those sites that are accessible from our site, may have their own policies and practices, which we do not control.

Review and Removal of Personally Identifiable Data You may review, change or remove the personal information that you have provided to us, and we will use all reasonable efforts to ensure that your information is changed or removed from our records, as the case may be. If you would like to change or remove your personal information, please contact us by mail at Rocky Mountain Food Tours, 3615 White Rose Loop, Castle Rock, CO 80108.

Security; Illegal and Legal Access We cannot guarantee the security of the information collected from third parties, despite our efforts to maintain the security of such information. Although we use industry-standard methods to protect your personal information from unauthorized access, third parties may gain access to our database by evading our security measures. We may be forced to disclose your personal information, or we may believe that it is necessary or appropriate to disclose, and you authorize us to disclose such information to law enforcement or other government officials. We assume no liability for any disclosure of information collected arising from the acts of third parties or other events, acts or omissions outside of our control.

Once you have processed your ticket order, you will receive an email containing the meeting place address and nearby parking options. Generally, there will be parking available (typically paid) within one block of our meeting place. We ask that guests arrive 15 minutes prior to tour start time to check in with the Tour Leader.
Thankfully, rarely if ever do we cancel due to weather! Luckily for us, Colorado experiences over 300 days of sunshine every year. Count on your tour taking place rain, snow, or shine. The only extreme exception may be if walkways become treacherous or roadways are closed. Tour guests are encouraged to dress comfortably and according to weather conditions. Casual attire with comfortable shoes is acceptable and encouraged. In the event of anticipated inclement weather conditions or when in doubt, we encourage you to bring accessories such as umbrellas, raincoats, gloves, hats or coats.
Our tours are designed primarily for adults, but we do realize that some kiddos have the love of food, too! We encourage you to bring your children ages 12+ on The Original Colorado Springs Food Tour, which has been designed to be family-friendly. For younger children, we ask you to consider their attention span and whether or not this event is appropriate for them. Please, do not bring children under the age of 5. Finally, please be aware that without a paid ticket, children will not be included in the seating reservation.
Generally, there is no time devoted to shopping on our tours, except in the case we visit a culinary retailer such as a chocolate shop, olive oil emporium, or spice store. Our tour guides are well acquainted with the walking areas and will gladly help you identify stores to visit after the tour!
Each of our walking tours cover a moderate distance of about one mile to one-and-a-half miles. The path is flat with the exception of one steep hill on The Original Colorado Springs Food Tour. Tours generally end a few blocks from the starting location and do not always make a complete loop.
Absolutely! Many of our attendees live in the local area (including Denver!). Locals often take our tours to learn about the unique restaurants that bring exciting tastes to our city.
In most cases, the starting and ending locations are not the same but are in close walking distance to one another. Our guides are always willing to help you find your bearings after a tour.
Yes, there will be a bathroom at every stop. Because our culinary destinations are timed, we ask that guests use the restroom at the beginning of a stop to help the group stay on schedule.
Totally! We love it when our guests capture fun moments to share with their family and friends. Make sure to use our tag us at #rockymountainfoodtours! That said, we do not allow video recordings during the tour as the content and experience we provide is proprietary.
Yes, we can ensure our route is wheelchair-friendly, but please let us know in advance if this is something your party requires. Some of our destinations are located in historic buildings and have alternate entrances or elevators that are ADA compliant.
We love working with groups! If you have 6+ people, check out our Group Tours page for more information on booking a private event.
Yes! Gift cards make an awesome and creative gift for your favorite foodie. Purchase them in any amount, and they never expire! Please note that gift cards purchased before August 2018 will have an expiration date of one year from the day of purchase. Click here to purchase.

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COLORADO SPRINGS


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